LiftIQ Support

Contact hello@kaisense.com for help. Include your app version, device model and a description of the issue. Never send your password.

Accounts and workouts

Sign in with your StrikeIQ username and password, or create an account. Use Forgot password on the sign-in screen for recovery. Completed workouts synchronize to the same account service used by StrikeIQ. Programs and active workouts remain on this phone. Pull down on Home or Progress to refresh completed history.

Training and rest

Open Training to choose or create a program, or start an empty workout. Tap a set to log reps; hold a set to add notes. Stop the rest timer before starting the next set. Finish Workout lets you review each set and choose next-workout target weights. Foreground rest vibration requires the app to be active; background rest notifications depend on your notification settings.

Progress and recovery

Progress contains your shared calendar and exercise graphs. Home’s muscle map shows a linear 48-hour recovery estimate based on logged work sets, not a medical readiness measurement. Older sessions without set timestamps use an explicitly marked estimate. No hardware or Apple Health access is required.

Delete your account

Open My Area → Delete Account, enter your current password and confirm. This removes the shared LiftIQ and StrikeIQ account and live server training data, plus local LiftIQ workouts and programs on this phone. This cannot be undone. Other installations and exports may retain local copies. Contact support for account-access or retained-backup assistance.

Read the Privacy Policy for data use and choices.